Terms and Conditions
Protection of information
Mitelco LLC may disclose information you provide to (1) joint ventures and (2) contractors, under conditions of confidentiality, for purposes of data compilation services and other services provided to Mitelco LLC, including those in connection with marketing Mitelco LLC. However, Mitelco LLC will not sell your information and will not disclose your information to others for any reason, unless compelled by law.
What kind of information is required and how we Use it?
To process our services purchases in mitelco.net, we should collect from our clients their name, e-mail address, phone number, home or office address, billing address, credit or debit card number, expiration date and CVV. This information allows Mitelco LLC to offer our services with the highest security and effectiveness standards for our subscribers.
The account number along with the PIN numbers will be used to view online account balance in real time and manage the user’s account. In some cases, we will send information via e-mail about new products and services, special offers or important information regarding the use of Mitelco LLC services.
Services
If the telephone company charges long distance fares to call to the allocated Mitelco's access numbers, those charges are a responsibility of the customer with his telephone company.
Mitelco's LLC service is made available on a best-efforts basis, however, Mitelco LLC makes no guarantees or warranties, express or implied, as to the availability or quality of the Service itself or any specific feature of the Service.
Services not labeled as residential, are limited to the sole use as residential service. Calling to more than 10 (ten) different telephone numbers per week or using the service more than 600 (six hundred) minutes per week are some of the strong indicators of none residential use of service
Mitelco LLC reserves the sole right to determine what usage shall be considered residential. If Customer utilizes the Service for any other purpose, their access to Service may be immediately terminated.
About cookies
Our “cookies” do not contain any kind of personal information or user records. Nevertheless, these cookies allow us to identify our customers when they visit password protected areas in our website.
How Mitelco LLC protects your personal information?
When a customer makes a purchase or accesses their account, Mitelco LLC processes the data through a "Secure Server". Prior to sending the information to Mitelco LLC, the software of this protected server (SSL-secured socket layer) encodes the whole information received by our clients. All the information or data received is protected against non authorized use.
External Links
Mitelco LLC contains links or connections addressed to other pages which may include but are not limited to partners, affiliates or strategic alliances. Mitelco LLC assures that the collected information within our site will never be shared with other websites. However, once the client has left our website, Mitelco LLC is not responsible for the privacy policy or content of other websites.
Information disclosures
All our subscribers explicitly authorize Mitelco LLC and / or its affiliated companies to disclose personal information to the authorities and governmental entities when necessary. This information could only be revealed with a court order request. In the event Mitelco LLC receives such order, we will inform our client as soon as possible.
Age restrictions
To purchase products and services through mitelco.net using credit or debit cards, the customer must have 18 years or more. Mitelco LLC or its affiliates companies do not assume any responsibility for transactions made using family member or family extension credit cards which do not meet the minimum age requirement.
Privacy policy changes
When you become a member of Mitelco LLC, you accept that Mitelco LLC has the right to change its Privacy Policy. Mitelco LLC and its affiliated companies will do the best efforts to contact their clients to notify these changes.
Change and update Personal Information
Our members can change, add or delete their personal information at any moment through our website. Maintaining your personal information up to date will help us serve you better and more efficiently.
User Responsibilities
When entering our page Web, the user acquires the commitment to provide correct and true personal information, as well as to come to the update his data whenever required.
In order to have access to the services of Mitelco LLC, it will be necessary that the user register itself and identifies with his user name and password. The registry data will have to be conserved by the user, who assumes the responsibility of the handling of such. Given the case that the user forgets his password, Mitelco LLC will be in the heat of disposition to remember it thru an e-mail using the procedure that is indicated there or with a call of the user to our customer service.
Customer service
If you have any questions about our privacy policy, please contact us
Purchase process
The purchase request sent by the user thru our webpage will be considered complete once you receive a phone call authorizing the purchase from one of our agents.
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